Welcome to Ruben Bristian
Hi there!
Thank you for registering to my support system. Before going further, please read the following terms:
1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.
2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.
3. Support is offered only for bugs and really small modifications(like a few lines of css or js). If you want custom work done to the theme, please contact Tweaky - A Partner Theme Customizations Market: https://www.tweaky.com/?invite=883f41aad0440a48
4. Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.
5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer(the search engine of this system doesn't work well, so please try search titles in the page).
6. Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..
7. Please be polite! I'm trying to do my best in order to make everyone happy!
Good luck!
Best,
Regards.
Public Community Tickets
htaccess file update[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on July 2, 2012
Opened by Firoze Edassery at 5:18 on July 1, 2012Current Rating:
0
Contact Icons[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on July 2, 2012
Opened by Ruben's FAQ at 5:18 on July 2, 2012Current Rating:
5- Remove project links arrows[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on July 5, 2012
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
5 - Translation in search box[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on July 6, 2012
Opened by Ruben's FAQ at 5:18 on June 25, 2012Current Rating:
0 - Callto link[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on July 6, 2012
Opened by Ruben's FAQ at 5:18 on July 6, 2012Current Rating:
0 
Links appearing in top bar?[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on July 20, 2012
Opened by Daniel Chapman at 5:18 on July 20, 2012Current Rating:
5
Map page with multiple markers[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on August 3, 2012
Opened by Ashley Cooper at 5:18 on August 3, 2012Current Rating:
0- The portfolio doesn't work![PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on August 6, 2012
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
3 
Contact Us / Write Us![PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on August 17, 2012
Opened by Mark Sharman at 5:18 on August 16, 2012Current Rating:
0
how to remove the "just another wordpress site" from sidebar[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on August 27, 2012
Opened by Mauricio Martinez at 5:18 on August 27, 2012Current Rating:
0
Remove IE warnings[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on September 21, 2012
Opened by Webmosaix at 5:18 on September 16, 2012Current Rating:
0
slideshow speed[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on September 25, 2012
Opened by Ron Cooper at 5:18 on September 6, 2012Current Rating:
0
Paginated Portfolio Navigation[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on September 28, 2012
Opened by Ken Powers at 5:18 on September 26, 2012Current Rating:
5
Changing portfolio slug[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on October 12, 2012
Opened by John Brüggemann at 5:18 on October 11, 2012Current Rating:
5- Increasing header size for larger logos[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on October 16, 2012
Opened by Ruben's FAQ at 5:18 on August 30, 2012Current Rating:
0 
Missing Stylesheet[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on November 7, 2012
Opened by John Lewis at 5:18 on November 6, 2012Current Rating:
0
Agora Logo[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on November 22, 2012
Opened by Andrew Turner at 5:18 on November 21, 2012Current Rating:
0
Stoodio Theme - Change background colour of portfolio items[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on December 3, 2012
Opened by Megan Carew at 5:18 on December 1, 2012Current Rating:
4- Stoodio Theme - How to allow "allow_fopen_url"[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on December 3, 2012
Opened by Megan Carew at 5:18 on December 1, 2012Current Rating:
0 
Pinterest Icon Not Aligned[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on December 11, 2012
Opened by Stacy Kvernmo at 5:18 on December 10, 2012Current Rating:
0- Can't see the portfolio categories in the menu screen![PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on December 20, 2012
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
5 
Remove number of items for portfolio [ in brackets (n) ][PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on January 3, 2013
Opened by Limbus at 5:18 on December 10, 2012Current Rating:
0
Parallaxy Slider in Wordpress 3.5[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on January 14, 2013
Opened by Justin Moy at 5:18 on January 11, 2013Current Rating:
0
hexagon mask[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on January 21, 2013
Opened by Haru .S at 5:18 on January 5, 2013Current Rating:
0
Location of CSS colour codes[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on January 28, 2013
Opened by Colin O'Halloran at 5:18 on January 24, 2013Current Rating:
5
Thumbnail in blog categories[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on January 28, 2013
Opened by Adrien Thibault at 5:18 on January 24, 2013Current Rating:
0
Updating Theme[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on January 31, 2013
Opened by Sofia Bergin at 5:18 on January 30, 2013Current Rating:
0
Disable Google Fonts[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 1, 2013
Opened by Pierpaolo Aimo at 5:18 on January 31, 2013Current Rating:
5
Menu[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 4, 2013
Opened by Tobias Waidelich at 5:18 on February 2, 2013Current Rating:
0
Cut out the Twitter/Facebook-Button from Portfolio PopUp[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 8, 2013
Opened by Oliver Hebel at 5:18 on July 15, 2012Current Rating:
0
Video is lagging and self-hosted not working[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 11, 2013
Opened by Patrice Beriault at 5:18 on February 7, 2013Current Rating:
0
WowWay Slider Not Working[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 11, 2013
Opened by Jade Apisuk at 5:18 on February 11, 2013Current Rating:
0- Slider Controls Hover[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 11, 2013
Opened by Adrien Thibault at 5:18 on February 8, 2013Current Rating:
0 
Category Filter[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 12, 2013
Opened by Steve Allen at 5:18 on November 7, 2012Current Rating:
0
contact page map zoom[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 13, 2013
Opened by Michael Hildebrand at 5:18 on October 17, 2012Current Rating:
5
Logo and Navigation Display on iPhone[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 13, 2013
Opened by Verne Lindner at 5:18 on February 4, 2013Current Rating:
1- Blog not showing posts[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 13, 2013
Opened by Ruben's FAQ at 5:18 on June 26, 2012Current Rating:
0 
Hide Featured image[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 13, 2013
Opened by Karen Johnson at 5:18 on February 11, 2013Current Rating:
0
Sidebar Menu [PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 13, 2013
Opened by Markus Scholz at 5:18 on February 12, 2013Current Rating:
0- How to use self hosted videos[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 19, 2013
Opened by Ruben's FAQ at 5:18 on August 2, 2012Current Rating:
3 - Random portfolio grid[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 19, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
5 
Top footer bar Transparnecy? [PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 21, 2013
Opened by Olga Makarova at 5:18 on January 31, 2013Current Rating:
5
Photo size in full screen gallery[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 21, 2013
Opened by Don B at 5:18 on February 21, 2013Current Rating:
0
changing color of selected main menu item[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 22, 2013
Opened by Jasmin Woehr at 5:18 on February 11, 2013Current Rating:
0
controlling autoplay in gallery[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 22, 2013
Opened by Nicholas Lynn at 5:18 on February 20, 2013Current Rating:
0
Font used in Ikaros Demo[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 25, 2013
Opened by Michael Atme at 5:18 on January 28, 2013Current Rating:
5
portfolios aren's responding properly[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 25, 2013
Opened by Amy Swanson at 5:18 on February 22, 2013Current Rating:
0
Remove Photo Gallery on Single Project Page for One Post[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 25, 2013
Opened by Jordan McQuade at 5:18 on February 22, 2013Current Rating:
0- Hide the top/bottom footer[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 25, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
5 - Missing Stylesheet!![PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 27, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
0 
Changing font color[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 27, 2013
Opened by Karen Ramirez at 5:18 on February 21, 2013Current Rating:
0
An extra Portfolio[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 27, 2013
Opened by Steven Neil at 5:18 on February 26, 2013Current Rating:
0
How to access the Ikaros icon set[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on February 28, 2013
Opened by Pixel Design at 5:18 on February 28, 2013Current Rating:
0- Order of Portfolio[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 1, 2013
Opened by Ruben's FAQ at 5:18 on June 25, 2012Current Rating:
5 
Pinterest and Portfolio Questions[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 4, 2013
Opened by Beth Bucciferro at 5:18 on September 21, 2012Current Rating:
0- Slideshow Overlay[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 4, 2013
Opened by Andrew Turner at 5:18 on November 30, 2012Current Rating:
0 
Background image not working[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 4, 2013
Opened by Francois Elst at 5:18 on March 1, 2013Current Rating:
0
change lightbox to fade to black[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 5, 2013
Opened by Juan Luque at 5:18 on June 22, 2012Current Rating:
5- Change the color scheme[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 5, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
0 
Hide Twitter / Facebook in Portfolio[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 6, 2013
Opened by Chris Meinert at 5:18 on January 20, 2013Current Rating:
0- Can i change the opacity of the thumbs?[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 7, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
4 
Portfolio image size [PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 8, 2013
Opened by Sebastián Bravo at 5:18 on February 18, 2013Current Rating:
0
Re: Menu Linking [PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 8, 2013
Opened by Nishant Chaudhary at 5:18 on February 8, 2013Current Rating:
0
Item categories in paged portfolio grid[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 11, 2013
Opened by David Novak at 5:18 on March 10, 2013Current Rating:
0- Match gallery thumbnails to portfolio thumbnails[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 11, 2013
Opened by Ruben's FAQ at 5:18 on August 14, 2012Current Rating:
0 
Background Images Not loading[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 11, 2013
Opened by Edmond Bina at 5:18 on March 8, 2013Current Rating:
0
Gallery Buttons[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 11, 2013
Opened by Akbar A at 5:18 on February 19, 2013Current Rating:
5
Divider not displaying[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 12, 2013
Opened by Jonathan Haydu at 5:18 on March 9, 2013Current Rating:
0- Revolution slider doesn't work![PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 14, 2013
Opened by Ruben's FAQ at 5:18 on August 30, 2012Current Rating:
0 
Related Projects[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 14, 2013
Opened by Anny Mal at 5:18 on December 21, 2012Current Rating:
0- Text in Revolution Slider Doesn't Wrap[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 18, 2013
Opened by Jonathan Haydu at 5:18 on March 11, 2013Current Rating:
0 - Paginated portfolio[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 21, 2013
Opened by Ruben's FAQ at 5:18 on August 2, 2012Current Rating:
5 
Extra Portfolio in WowWay[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 22, 2013
Opened by Shaq 20 at 5:18 on March 21, 2013Current Rating:
0
Deleting menu lines[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on March 25, 2013
Opened by Nathan W at 5:18 on March 22, 2013Current Rating:
0- Permalinks setup[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 4, 2013
Opened by Ruben's FAQ at 5:18 on July 12, 2012Current Rating:
1 
Font Change[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 8, 2013
Opened by Adam Forgacs at 5:18 on April 6, 2013Current Rating:
0- Change 1 of 3 label[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 9, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
0 
Separate Grid Pages - Should Be Simple.[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 10, 2013
Opened by Danny Shepherd at 5:18 on April 5, 2013Current Rating:
0
main level menu[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 10, 2013
Opened by Henry Huynh at 5:18 on April 3, 2013Current Rating:
0
Sidebar scaling issue[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 15, 2013
Opened by Tigra Kitten at 5:18 on April 10, 2013Current Rating:
0
adding a new portfolio[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 17, 2013
Opened by Serkan Isik at 5:18 on April 16, 2013Current Rating:
0- Make menu Horizontal[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 18, 2013
Opened by Ruben's FAQ at 5:18 on April 18, 2013Current Rating:
0 
Portfolio Fullscreen[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 19, 2013
Opened by Melvin Estuardo at 5:18 on April 18, 2013Current Rating:
0- Increase space below logo[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 19, 2013
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
0 - Import Files Not Working[PUBLIC] Assigned to Ruben Bristian / Last comment posted at 5:18 on April 25, 2013
Opened by Ruben's FAQ at 5:18 on April 25, 2013Current Rating:
0 
Analytics[PUBLIC] Assigned to Ruben Bristian / Last comment posted 3 weeks ago
Opened by Jason Cross 3 weeks agoCurrent Rating:
0- Hide the sidebar[PUBLIC] Assigned to Ruben Bristian / Last comment posted 3 weeks ago
Opened by Ruben's FAQ 3 weeks agoCurrent Rating:
0 
WowWay gallery page click action[PUBLIC] Assigned to Ruben Bristian / Last comment posted 3 weeks ago
Opened by Owain Van Brakel 3 weeks agoCurrent Rating:
0- How to make the homepage(fullscreen) slideshow autoplay?[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Ruben's FAQ at 5:18 on November 7, 2012Current Rating:
5 
slowing down the gallery slides[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Haluk Karamete 2 weeks agoCurrent Rating:
0
slideshow speed[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Voisard Mathieu 2 weeks agoCurrent Rating:
0
Accordion[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by JR Felipe 2 weeks agoCurrent Rating:
0
Logo size[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Santiago Cesini 2 weeks agoCurrent Rating:
0
Remove Blog Dates on post pages[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Yoga Sanjay at 5:18 on April 12, 2013Current Rating:
0
Contact Form no send emails[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Gerson Merchan at 5:18 on January 28, 2013Current Rating:
0
Center Button[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Robert Brandl 2 weeks agoCurrent Rating:
0
Hide Portfolio Categories in Portfolio thumbnails[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Roohbir Singh 2 weeks agoCurrent Rating:
0
Phone Widget Text Size[PUBLIC] Assigned to Ruben Bristian / Last comment posted 2 weeks ago
Opened by Steve Steve 2 weeks agoCurrent Rating:
0
Project page (Ignition Deck)[PUBLIC] Assigned to Ruben Bristian / Last comment posted 1 week ago
Opened by Francesca G. 1 week agoCurrent Rating:
0
Lightbox from a text link[PUBLIC] Assigned to Ruben Bristian / Last comment posted 1 week ago
Opened by Chase Ehler 1 week agoCurrent Rating:
0
Huge border/gap under slider[PUBLIC] Assigned to Ruben Bristian / Last comment posted 6 days ago
Opened by Andy Stephens 1 week agoCurrent Rating:
0
Name of gallery item visible[PUBLIC] Assigned to Ruben Bristian / Last comment posted 6 days ago
Opened by Steven Ammerlaan 6 days agoCurrent Rating:
0
Creating links in project meta[PUBLIC] Assigned to Ruben Bristian / Last comment posted 6 days ago
Opened by Sanjay Lavoipierre 2 weeks agoCurrent Rating:
0- How to setup the header widgets?[PUBLIC] Assigned to Ruben Bristian / Last comment posted 6 days ago
Opened by Ruben's FAQ 2 weeks agoCurrent Rating:
0 - How to update the theme?[PUBLIC] Assigned to Ruben Bristian / Last comment posted 5 days ago
Opened by Ruben's FAQ 2 weeks agoCurrent Rating:
0 - cheating uh?[PUBLIC] Assigned to Ruben Bristian / Last comment posted 4 days ago
Opened by Ruben's FAQ at 5:18 on June 25, 2012Current Rating:
5 
How to insert single image into blog post so it will scale?[PUBLIC] Assigned to Ruben Bristian / Last comment posted 4 days ago
Opened by Nora M. at 5:18 on April 26, 2013Current Rating:
0- Remove the tagline from the site homepage[PUBLIC] Assigned to Ruben Bristian / Last comment posted 10 hours ago
Opened by Ruben's FAQ at 5:18 on June 21, 2012Current Rating:
5 - Revolution Slider Import Files[PUBLIC] Assigned to Ruben Bristian / Last comment posted 7 hours ago
Opened by Ruben's FAQ 2 weeks agoCurrent Rating:
0 
Portfolio link in main menu[PUBLIC] Assigned to Ruben Bristian / Last comment posted 5 hours ago
Opened by Tia Hidayat 21 hours agoCurrent Rating:
0
Porfolio item sizing[PUBLIC] Assigned to Ruben Bristian / Last comment posted 5 hours ago
Opened by Allen Chan at 5:18 on October 9, 2012Current Rating:
0
Blank Dividers with Negative Margins[PUBLIC] Assigned to Ruben Bristian / Last comment posted 4 minutes ago
Opened by Michael Abts 4 minutes agoCurrent Rating:
0